Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a Customer Service Associate to join our team at Avis Budget Group. As a key member of our enterprise, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our clients.

Responsibilities

  • Assist customers with the return of rental vehicles.
  • Greet customers, manage keys, record vehicle details, and check-in cars using our system.
  • Deliver outstanding customer service throughout the rental return process.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including typing and data entry.
  • Strong verbal communication abilities.
  • Ability to work outdoors and across different shifts.
  • Previous retail customer service experience is a plus.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training and skill development.
  • Paid time off.
  • Medical, dental, and insurance benefits.
  • Retirement benefits and employee discounts.