Customer Service and Stock Specialist

  • Aldi
  • Waukegan, IL
  • time-alarm-solid 05-07-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital part of the store operations, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean store environment to ensure an exceptional shopping experience for our customers.

Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) in your daily tasks.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide outstanding customer service by assisting shoppers and communicating effectively with team members and management.
  • Contribute feedback on products, inventory, and store issues.
  • Participate in inventory counts and ensure inventory accuracy.
  • Adhere to cash policies and procedures.
  • Follow company policies, uphold security measures, and maintain confidentiality of data.

Qualifications

  • Minimum age requirement: 18 years.
  • Proficient in providing prompt and courteous customer service.
  • Skilled in operating a cash register and store equipment.
  • Ability to interpret and implement company policies and procedures.
  • Excellent communication skills, both verbal and written.
  • Capable of working independently or as part of a team.
  • Organized, detail-oriented, and efficient multitasker.
  • Meet state and local requirements for alcohol handling and sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is a plus.
  • Equivalent combination of education and experience.

Benefits

  • 401(k) plan and company matching contributions.
  • Employee Assistance Program and National Discount Program.
  • Comprehensive health and insurance coverage.
  • Paid vacation time, holidays, parental leave, and caregiver leave.
  • Short and long-term disability insurance, life insurance, and AD&D coverage.
  • Opportunity to enroll in voluntary term life insurance.

If you are enthusiastic about providing exceptional customer service, being part of a collaborative team, and enjoying competitive wages and benefits, apply now to join Aldi!