Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of our store, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and organized environment to ensure an exceptional shopping experience for our customers.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills guidelines.
• Process customer purchases, maintain cleanliness, and organize merchandise displays.
• Provide outstanding customer service by assisting shoppers and communicating effectively with the team.
• Offer feedback on products, inventory accuracy, and operational issues to the management team.
• Participate in inventory counts and adhere to cash handling policies.
• Follow company policies while safeguarding document security and confidentiality.
• Perform other assigned duties as needed.

Qualifications

• Must be at least 18 years old.
• Ability to deliver timely and courteous customer service.
• Proficient in operating cash registers and store equipment.
• Capable of interpreting and applying company procedures.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask efficiently.
• Compliance with state regulations for handling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent preferred.
• Prior retail experience is a plus.
• A blend of education and experience equivalent to the requirements.

Benefits

• 401(k) Plan and Company Matching Contributions.
• Employee Assistance Program and National Discount Program.
• Medical, Dental, Vision, and Prescription Insurance.
• Generous Vacation Time, Paid Holidays, and Parental/Caregiver Leave.
• Short/Long-Term Disability, Life, and AD&D Insurance.
• Voluntary Term Life Insurance.