Customer Service and Stock Specialist

  • Aldi
  • Sheboygan, WI
  • time-alarm-solid 05-06-2024

Job Description

We are seeking a dedicated Customer Service and Stock Specialist to join our team at ALDI. As a key member of the store, you will play a vital role in ensuring top-notch customer service, maintaining a clean store environment, and efficiently managing stock operations.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, stock shelves, and ensure merchandise displays are neat.
  • Provide exceptional customer service and assist shoppers during their visit.
  • Collaborate with team members and effectively communicate with management.
  • Conduct inventory counts, monitor inventory accuracy, and provide feedback on store operations.
  • Adhere to cash handling policies to minimize discrepancies.
  • Follow company policies, uphold document security, and maintain confidentiality.
  • Perform assigned tasks and duties as required.

Physical Demands

  • Stock merchandise and place products weighing up to 45 pounds on shelves at various heights.
  • Engage in activities like sitting, standing, bending, reaching, pushing, pulling, lifting, carrying, and walking around the store.

Qualifications

  • Must be 18 years or older.
  • Provide prompt and courteous customer service.
  • Efficiently operate a cash register.
  • Safely handle store equipment and perform cleaning duties.
  • Interpret and apply company policies effectively.
  • Demonstrate excellent verbal and written communication skills.
  • Work well independently and in a team setting.
  • Stay organized, detail-oriented, follow instructions, and multitask efficiently.
  • Meet local requirements for handling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • A combination of education and relevant experience is acceptable.

Benefits

Join ALDI for competitive wages, benefits, and opportunities for personal and professional growth. Eligible employees can enjoy a range of benefits including 401(k) plans, insurance coverage, paid leave, and more.

ALDI promotes equal opportunity employment and values diversity among its team members.