Customer Service and Stock Specialist

  • Aldi
  • Mukwonago, WI
  • time-alarm-solid 04-16-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital part of our store operations, you will be responsible for various tasks including merchandising, stocking, cashiering, and ensuring a clean and organized store environment. By providing exceptional customer service and working collaboratively with the team, you will contribute to enhancing the shopping experience for our customers.

Responsibilities

  • Demonstrate the ALDI Acts Competencies and Professional Skills (M.A.P.) consistently.
  • Process customer purchases, maintain cleanliness, and stock products efficiently.
  • Assist customers and provide exceptional service throughout their shopping journey.
  • Collaborate with team members and communicate effectively with store management.
  • Offer feedback on products, inventory, and any issues to the management team.
  • Participate in inventory counts according to guidelines and monitor accuracy.
  • Adhere to cash policies and procedures to minimize loss.
  • Comply with company policies while maintaining document security and confidentiality.

Qualifications

  • Must be 18 years or older.
  • Ability to provide prompt and courteous customer service.
  • Efficient operation of a cash register and equipment.
  • Perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Work independently and as part of a team in a professional manner.
  • Stay organized, pay attention to detail, and multitask efficiently.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is a plus.
  • A combination of education and experience providing equivalent knowledge.

Benefits

  • Competitive wages.
  • 401(k) Plan with Company Matching Contributions.
  • Employee Assistance Program and National Discount Program.
  • Medical, Dental, Vision Insurance.
  • Generous Vacation Time, Paid Holidays, and Parental Leave.
  • Short and Long-Term Disability, Life Insurance, and more.

We value diversity and are committed to equal opportunity employment. Join us at Aldi and be part of a team that prioritizes inclusivity and teamwork.