Customer Service and Stock Specialist

Job Description

Join our team at Aldi as a Customer Service and Stock Specialist, where you will play a pivotal role in enhancing the customer shopping experience. As an integral part of the store team, you will be responsible for merchandising, cashiering, and maintaining a clean and organized store environment.

Responsibilities

• Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) expected for the role.
• Process customer purchases, stock shelves, and maintain merchandise displays.
• Provide exceptional customer service, assisting customers with their shopping needs.
• Collaborate with team members and communicate effectively with store management.
• Participate in inventory counts and ensure accuracy of inventory.
• Adhere to cash handling policies and procedures.
• Comply with company policies while maintaining security and confidentiality.
• Perform other duties as assigned.

Qualifications

• Must be 18 years of age or older.
• Ability to provide prompt and courteous customer service.
• Proficiency in operating a cash register and store equipment.
• Experience in retail operations is preferred.
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Attention to detail and ability to multitask efficiently.
• Meet state and local requirements for handling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent preferred.
• Prior retail work experience is a plus.
• Combination of education and experience providing equivalent knowledge.

Benefits

• 401(k) Plan and Company Matching Contributions.
• Employee Assistance Program and National Discount Program.
• Comprehensive insurance coverage and generous paid time off.
• Paid Parental and Caregiver Leave options.
• Disability, Life, and AD&D Insurance.
• Equal opportunity employment.